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Category: Management

The NEW “Work-Life Balance”

January 3, 2011 by Steve Laswell

The conversation around “work-life balance” is very interesting.

According to Wikipedia “work-life balance” was first used as an expression

…in the late 1970s to describe the balance between an individuals work and personal life. In the United States, this phrase was first used in 1986.

Over the past twenty-five years, there has been a substantial increase in work which is felt to be due, in part, by information technology and…

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The Lemonade Journey – Pass the Sugar

April 19, 2010 by Steve Laswell

How do you support people in uncertain times?

Here is lemon juice reality:

  • Lemon juice is made by squeezing lemons
  • Lemon juice is sour and can affect one’s composure
  • Lemon juice can be transformed into something greater

Now, a quick-shift in thought to your work place…a reality check of sorts.

For many businesses and people, current uncertain times are a shot of “lemon juice”.  With that in mind,…

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Culture, Fun, and Business Growth

April 5, 2010 by Steve Laswell

How does culture affect results?

At the end of 2009, Amazon.com bought Zappos for a deal valued at $1.2 billion.

Haven’t heard of them?  Zappos is an online shoe and accessory retailer that surpassed $1 billion in gross sales in 2008, two years ahead of projections.

As I read Brenna Fisher’s interviewwith CEO, Tony Hsieh, I discovered four concepts or keys to…

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Business Assets…Really?

March 29, 2010 by Steve Laswell

What is your most important asset?

“People are our most important asset.”  That is the slogan, right?

If they are, then why the rush to reduce headcount when the economy hits a tough spot?

Consider the plight of the airline industry following 911.  In the Newsweek  article, “Lay Off the Layoffs” Jeffrey Pfeffer writes about business overreliance on downsizing and the effect it is having.  Consider…

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Employee-a.k.a. People Engagement, Part 4

March 22, 2010 by Steve Laswell

How will you move your engagement to the next level?

Whether you lead the company, own your business, manage a department, or “work for…” — employee engagement matters. 

Reality check: employers & employees, leaders & teams, managers & staff – you are in this together, or not. 

In light of the fact that the “or not” path is very expensive, it pays to give attention.  Yes, there is a reduction…

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Employee-a.k.a. People Engagement, Part 2

March 8, 2010 by Steve Laswell

How important is engaged leadership?

When it comes to relationships, we understand the implications of a certain agreement between two people before marriage.  A couple’s engagement tells everyone of their commitment to each other and to the rugged journey of marriage which starts sometime after the honeymoon.

Commitment gets at the heart of what employee engagement is about.  The commitment is between you, the “employee”, and involves this rugged journey…

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Employee – a.k.a. People Engagement

March 1, 2010 by Steve Laswell

How do you support employee engagement?

 

“Wow, you know my name!”

That was the response Jennifer* in the “home office” received from a front-line employee.  All she did was respond to his request by saying, “Your name is Mark*, right?”

Why do think Mark gave such an emotional response?

“Wow, you know my name!” reveals a lot to the discerning leader of people. What do you see or hear in his…

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