What is your most important asset?
“People are our most important asset.” That is the slogan, right?
If they are, then why the rush to reduce headcount when the economy hits a tough spot?
Consider the plight of the airline industry following 911. In the Newsweek article, “Lay Off the Layoffs” Jeffrey Pfeffer writes about business overreliance on downsizing and the effect it is having. Consider…
How will you move your engagement to the next level?
Whether you lead the company, own your business, manage a department, or “work for…” — employee engagement matters.
Reality check: employers & employees, leaders & teams, managers & staff – you are in this together, or not.
In light of the fact that the “or not” path is very expensive, it pays to give attention. Yes, there is a reduction…
What is the cost of low people engagement?
The reality is this: chronic employee disengagement is costing businesses plenty today. In Part 2 of this series, I suggested that the growing disconnection, detachment, and disengagement of today’s employees demands that leaders focus on core (people) skills.
Part 1 of this blog explored four key words associated with engagement: Connecting, Respect, Value, and Voice.
These core concepts are really…
How important is engaged leadership?
When it comes to relationships, we understand the implications of a certain agreement between two people before marriage. A couple’s engagement tells everyone of their commitment to each other and to the rugged journey of marriage which starts sometime after the honeymoon.
Commitment gets at the heart of what employee engagement is about. The commitment is between you, the “employee”, and involves this rugged journey…
How do you support employee engagement?
“Wow, you know my name!”
That was the response Jennifer* in the “home office” received from a front-line employee. All she did was respond to his request by saying, “Your name is Mark*, right?”
Why do think Mark gave such an emotional response?
“Wow, you know my name!” reveals a lot to the discerning leader of people. What do you see or hear in his…
As a leader, what do you really want?
The most recent meeting Sara* had with her manager became an instructive story. During our coaching conversation, her reflection on the exchange allowed her to make some deeper connections.
Recently she began to understand her core motive: “to be in control”.
She now understands how the core motive drives thinking, behavior, and ultimately performance. When aware of her “need to control” she can choose to be intentional…
Why control the impulse to “control”?
Last week, while group coaching a local doctor’s office staff, the subject of “control” came up. During the coaching, we were exploring how behavior puts people in a “box” when I made the statement, “Control is an illusion”.
One individual strongly questioned the statement. It appears we prefer the illusion, at a cost; perhaps it is associated with seeking “power”.
When it comes to “control”,…
