How do you support people in uncertain times?
Here is lemon juice reality:
Now, a quick-shift in thought to your work place…a reality check of sorts.
For many businesses and people, current uncertain times are a shot of “lemon juice”. With that in mind,…
How do you support employee engagement?
“Wow, you know my name!”
That was the response Jennifer* in the “home office” received from a front-line employee. All she did was respond to his request by saying, “Your name is Mark*, right?”
Why do think Mark gave such an emotional response?
“Wow, you know my name!” reveals a lot to the discerning leader of people. What do you see or hear in his…
As a leader, what do you really want?
The most recent meeting Sara* had with her manager became an instructive story. During our coaching conversation, her reflection on the exchange allowed her to make some deeper connections.
Recently she began to understand her core motive: “to be in control”.
She now understands how the core motive drives thinking, behavior, and ultimately performance. When aware of her “need to control” she can choose to be intentional…
Over the weekend I heard my friend, Jon Middendorf speak in Oklahoma City. His message was a great question: “Is life a game or a gift?” As I reflected on this question I began to connect it the life of a leader.
What happens when leadership becomes a game?
Jennifer* was updating me on how things were going around the office. We are working on “developing her voice” so she can increase her contribution to the company. She has great insights, but her confidence holds her back. Yes, it helps once the “boss” requests her input.
What is exciting is to see how her influence is growing as she learns to frame
As our java chat (i.e.-coaching conversation over coffee) continues she begins to confide in me when I ask, “What is your challenge today?” The bottom line: her growing disengagement at work. You might say “harmony” in the human interaction is missing in her experience with her manager.
