“I’m not going to change my mind,” the claim’s agent repeated. “We deny the claim.”
Donna shoved her office door almost closed as she raised her voice, “How can you do that?”
“No police report was filed. A witness disputed the original account.”
“But she admitted she was on her cell phone.”
“She wasn’t on her phone.”
Donna’s voice pierced the walls ricocheting down the hall.
She had lost…