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Why You Lose Control

September 30, 2015 by Steve Laswell

Gossip-Aaron-Landry-flickr-e1444064997624-01

“I’m not going to change my mind,” the claim’s agent repeated. “We deny the claim.”

Donna shoved her office door almost closed as she raised her voice, “How can you do that?”

“No police report was filed. A witness disputed the original account.”

“But she admitted she was on her cell phone.”

“She wasn’t on her phone.”

Donna’s voice pierced the walls ricocheting down the hall.

She had lost…

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Do you have what it takes to change?

February 14, 2014 by Steve Laswell

Your team gathers for the Thursday meeting. Last week’s session was tough, its not easy to own your residence in Stuckville.

So a “friendlier atmosphere” is appreciated. Today team members don’t make the conference table the dividing line between the “Old Timers” and the “new blood”. As each manager give an update, you notice a shift in attitude.

You were encouraged when they…

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Fight Ugly … by Listening

January 9, 2013 by Steve Laswell

“Sticks and stones will break my bones, but words will never harm me.”

Remember that chant? It’s straight from the pages of Playground 101: How to “strike back” when insulted by others.  The playground could get ugly. Insults flew back and forth across the schoolyard.

Ross via Compfight

“Hey, four eyes!”

“You’re such a spaz!”

…

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How to Free Yourself from Intensity’s Control

December 5, 2012 by Steve Laswell

There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it. – Dale Carnegie

 

Chris Zerbes via Compfight

Several weeks into her coaching engagement, the stress on Tonya’s…

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Conflict and Gratitude

November 21, 2011 by Steve Laswell

Were there no God, we would be in this glorious world with grateful hearts, and no one to thank.  – Christina G. Rossetti

Who receives your gratitude?

By definition, being grateful involves an appreciation for what is received  and some form of expression in light of the “gift”.

Living conscious of benefits received supports our ability to live with gratitude.

The word history of “thanks” takes us to the Latin…

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