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Responsibility – A Lesson from the World’s Coffeehouse

June 29, 2010 by Steve Laswell

How does taking responsibility lead to success? 

In the current Harvard Business Review interview Howard Schultz of Starbucks fame spoke of his return as CEO.  The article “We Had to Own the Mistakes” by Adi Ignatius begins:

By the time Howard Schultz stepped down as chief executive of Starbucks, in 2000, the coffee chain was one of the world’s most recognizable brands—and on a steady trajectory of growth. Eight…

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A Holiday Supporting Personal Growth

May 31, 2010 by Steve Laswell

Who do you owe a debt of gratitude?

There really are no “self-made” men or women.  That’s an illusion at best and self-deception at worst.

As a nation we celebrated “Memorial Day” yesterday…Wikipedia helps us remember the origin and why of the day.

Memorial Day is a United States federal holiday observed on the last Monday of May. Formerly known…

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Culture, Fun, and Business Growth

April 5, 2010 by Steve Laswell

How does culture affect results?

At the end of 2009, Amazon.com bought Zappos for a deal valued at $1.2 billion.

Haven’t heard of them?  Zappos is an online shoe and accessory retailer that surpassed $1 billion in gross sales in 2008, two years ahead of projections.

As I read Brenna Fisher’s interviewwith CEO, Tony Hsieh, I discovered four concepts or keys to…

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Leadership: Gift or Game?

December 15, 2009 by Steve Laswell

Over the weekend I heard my friend, Jon Middendorf speak in Oklahoma City. His message was a great question: “Is life a game or a gift?” As I reflected on this question I began to connect it the life of a leader.

What happens when leadership becomes a game?

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