How does taking responsibility lead to success?
In the current Harvard Business Review interview Howard Schultz of Starbucks fame spoke of his return as CEO. The article “We Had to Own the Mistakes” by Adi Ignatius begins:
By the time Howard Schultz stepped down as chief executive of Starbucks, in 2000, the coffee chain was one of the world’s most recognizable brands—and on a steady trajectory of growth. Eight…