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Have You Demoralized Your Top Talent?  (Part 2)

February 18, 2016 by Steve Laswell

In 1836, William Cornwallis Harris led an expedition to hunt wildlife in their natural habitat. However, an African safari can also be an opportunity to observe wildlife and the landscape by the expedition’s members.

The Swahili word safari means journey.  How appropriate for leadership development and business success.

In last week’s blog, I mentioned Peter Aceto, CEO of Tangerine. He serves as an example of…

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Have You Demoralized Your Top Talent?

February 11, 2016 by Steve Laswell

During a regular update meeting, Peter asked one of his emerging leaders, “Where do you feel frustration at work?”

Peter Aceto is CEO of Tangerine a Canadian company with over 1,000 workers.  According to Forbes magazine, Peter is just as likely to ask, “What don’t you like about working here?”

Peter Aceto embraces vulnerability as a strength, not…

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Why Can’t You Hide It?

February 12, 2015 by Steve Laswell

 

Heather is a valuable employee of an international beauty products company. We met for coffee to discuss a challenge she was having with work. Despite her company’s overall mission to promote harmony between people by enhancing the way we live and interact with each other, Heather wasn’t feeling the harmony in her experience with her manager.

Over the past six years, Heather had developed herself from an…

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Do You Know My Name?

February 5, 2015 by Steve Laswell

“You know my name!”

That was the response Jennifer, in accounting, received from a frontline employee. What did she do? All she did was respond to his request with the words, “Your name is Mark, right?”

Why did Mark give such an emotional response?

“You know my name!” reveals a lot to the discerning leader of people. What do you see or hear in his words?

Here are…

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Do you have the NEW work-life balance?

February 20, 2014 by Steve Laswell

JobPro’s management team slunk into the room for Thursday’s meeting. Two weeks of 60+ hour work weeks had stolen their engagement.  Most crash-landed in their chairs, some with a sigh. Dave just stood, staring across the room, instead of starting the meeting.  No wonder productivity had dipped.

“You gonna start this so we can get out of here or what?” Marlene snarled

“I’m gettin’ there.  Needed a…

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Why just show up?

November 14, 2013 by Steve Laswell

Going the extra mile counts.

What happens when someone gives more effort than is expected? And when your waiter does more than required?

People who go the extra mile are in the minority in today’s workplace. Gallup’s recent worldwide survey reports that only 13% of employees are engaged in their jobs.

Where are you?

Here are Gallup’s definitions. What do you see?

  • Engaged. You work…
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  • Why employees plan to leave

    October 31, 2013 by Steve Laswell

     

    How many high performers intend to stay with your company? Where will they be one year from now?

    The collision between “the need to reinvest in development and a disgruntled workforce ready to jump ship,” is pending according to Chief Learning Officer.

    Employee engagement can be obstructed by the expectation to do more with less, down sizing and reorganization challenges, benefit…

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