How does culture affect results?
At the end of 2009, Amazon.com bought Zappos for a deal valued at $1.2 billion.
Haven’t heard of them? Zappos is an online shoe and accessory retailer that surpassed $1 billion in gross sales in 2008, two years ahead of projections.
As I read Brenna Fisher’s interviewwith CEO, Tony Hsieh, I discovered four concepts or keys to…
How important is engaged leadership?
When it comes to relationships, we understand the implications of a certain agreement between two people before marriage. A couple’s engagement tells everyone of their commitment to each other and to the rugged journey of marriage which starts sometime after the honeymoon.
Commitment gets at the heart of what employee engagement is about. The commitment is between you, the “employee”, and involves this rugged journey…
