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The Right Question to Ask When It’s Not Fair

October 28, 2015 by Steve Laswell

“Hi, Steve.” the text message began. “I’m in the hospital. Emergency gall bladder surgery tonight, 2-week recovery. Sure, why not? So won’t see u Sunday.”

It’s true, Robert has a lot going on in his Story. Significant challenges, “life’s not fair” stuff. He didn’t sign up for this. And now, another uninvited, unexpected, and unwanted event. “Sure, why not?”

Can you identify with his frustration? Feel the “Why…

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The Third Option During Conflict

June 4, 2015 by Steve Laswell

“What’s one of your key takeaways from our time together?” I asked Bill.

“In the past, my mindset was ’just send a memo.’ Now, my goal is to lead by engaging people. Sure, some decisions are directive by nature, but now I see that those situations are limited … especially, when there is high stress or conflict.”

It’s natural

With a stressed relationship, it’s easy…

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Stopping the Bear That’s Chasing You

April 9, 2015 by Steve Laswell

Dr. Lambert walked into the consultation room to meet with Mr. Jones’ family. “I’m sorry, the news isn’t good. Your Dad won’t be back.”

“But can’t we do something else?” Susan begged the doctor, “There MUST be something more…” her voice faded as she fought back the emotion of the moment.

“We’ve done everything we can…”

“But what if he rallies?” Mark interrupted, “it’s possible, right?”

Having…

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The Absurdity That Keeps You Comfortable

January 8, 2015 by Steve Laswell

Described as a “large, hairy, bipedal humanoid” it’s better known as Bigfoot. The story is folklore, misidentification, and hoax. Scientists consider the creature’s existence absurd; there just isn’t any physical evidence. Woodsmen and campers you can breathe easy.

Still, articles like this appear, “What’s The Most Absurd Big Foot Photo You’ve Ever Seen?” It seems John Rodriguez, a retired electrician, is stuck trying to prop up…

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The Path to Engaging in Healthy Debate

October 30, 2014 by Steve Laswell

Tammy slipped-in the conference room as the General Manager was about to close the door.

“Another boring meeting,” she thought, “we sit at the table together, but rarely deal with the real issues. What a waste. I’ve got too much to do.”

The agenda looked about the same with only the date changed. Tammy hoped for a different level of conversation.

The department heads completed their routine…

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But is it possible?

May 15, 2014 by Steve Laswell

  

Forty-seven minutes of the playoff game was history. Only 49 seconds remained on the clock during Game 5 of round two of the Western Conference NBA Playoffs. The visiting Los Angeles Clippers held a 104 – 97 lead over the OKC Thunder.

Hope of a Thunder win was improbable. How could they pull it off? Was it even possible? Fan frustration with another loss –…

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If Only It Was as Easy as Pie…

October 17, 2013 by Steve Laswell

 

“It’s as easy as pie.”

Really?

The only thing easy about pie is eating it, not making it. If you’ve made a pie, you know that flaky, melt in your mouth crust is an art.

Effective leaders harness “open-ended questions” to make communication with those they lead “as easy as pie.” They’ve broken the “telling habit.”  Breaking that habit requires commitment and time.

It takes…

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