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Category: Leadership Ethics

Responsibility – A Lesson from the World’s Coffeehouse

June 29, 2010 by Steve Laswell

How does taking responsibility lead to success? 

In the current Harvard Business Review interview Howard Schultz of Starbucks fame spoke of his return as CEO.  The article “We Had to Own the Mistakes” by Adi Ignatius begins:

By the time Howard Schultz stepped down as chief executive of Starbucks, in 2000, the coffee chain was one of the world’s most recognizable brands—and on a steady trajectory of growth. Eight…

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The Secret to Ethical Leadership

June 8, 2010 by Steve Laswell

How can being ethical be kept simple?  What’s the secret?

Randy was an account executive I hired when serving as GSM of the top-billing radio station in Oklahoma City.  Over the years, we kept in touch after I moved to another market and radio group.  Our re-connecting recently increased. 

One particular day, he was re-telling the story of his start in radio (I hired him). When he referenced one of my “sayings”.  It’s simple. It speaks…

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