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Category: Communication

The Gap

October 25, 2018 by Steve Laswell

“It’s been weeks since Diane, and I’ve connected,” Joe said to me during our 1on1 coaching session. 

Joe plays a crucial role in the business. Diane is his manager.

“What’s going on?” I asked.

“That’s the point, I’m not sure. I feel out of touch, disconnected. While I want to be confident and believe I’m doing a good job, I feel anxious, unsure of myself…you know. I’d like to…

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What’s Your Story?

September 6, 2018 by Steve Laswell

My phone rang, it was 8:45 pm CDT. “He’s gone,” my nephew quietly said. It was the evening of September 1st. 

My brother, Greg, finished his Journey after a half-dozen years of his battle with an Alzheimer-like opponent. Last March we visited him and his wife, Bobbie in Southern California. He didn’t recognize me, and it was clear he was slipping away.

He was in Hospice care for about…

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What Can Quill Pigs Teach Us?

March 16, 2016 by Steve Laswell

Mike was an emerging leader. His personal development included his ability to communicate — especially with the owner of the company.

As Mike shared his story, I could see how his fear of confrontation made it difficult to communicate effectively with his boss.

Our conversation went something like this:

“Mike, how do you like being told what to do? Once you’re given a task and know what…

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Have You Demoralized Your Top Talent?  (Part 2)

February 18, 2016 by Steve Laswell

In 1836, William Cornwallis Harris led an expedition to hunt wildlife in their natural habitat. However, an African safari can also be an opportunity to observe wildlife and the landscape by the expedition’s members.

The Swahili word safari means journey.  How appropriate for leadership development and business success.

In last week’s blog, I mentioned Peter Aceto, CEO of Tangerine. He serves as an example of…

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What Happens When You Show Up… 

November 4, 2015 by Steve Laswell

Arriving at San Diego International Airport, I decided to use Uber for the first time. Why not have my “Private Driver” and add to the Adventure? The promise of “transportation in minutes” sounded great.

Using the Uber app’s fare estimator, I plugged in Estancia La Jolla Hotel and Spa. Sure enough, Uber saved me cash, too. I set my pickup location and submitted my request.

Within…

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Why You Lose Control

September 30, 2015 by Steve Laswell

Gossip-Aaron-Landry-flickr-e1444064997624-01

“I’m not going to change my mind,” the claim’s agent repeated. “We deny the claim.”

Donna shoved her office door almost closed as she raised her voice, “How can you do that?”

“No police report was filed. A witness disputed the original account.”

“But she admitted she was on her cell phone.”

“She wasn’t on her phone.”

Donna’s voice pierced the walls ricocheting down the hall.

She had lost…

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Taking Your Team From Sickly Child to Performance Specimen

August 13, 2015 by Steve Laswell

In 1883, Joe started life as a sickly child. Born in Germany, his father became a prize-winning gymnast, and his mother worked as a naturopath.  But Joe suffered from asthma, rickets, and rheumatic fever.  As a child he obsessed about the “perfect body,” and decided to do something about it. By age 14, his physique was so good he was posing for anatomical charts.

“I must be…

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