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Archives for May 2014

But is it possible?

May 15, 2014 by Steve Laswell

  

Forty-seven minutes of the playoff game was history. Only 49 seconds remained on the clock during Game 5 of round two of the Western Conference NBA Playoffs. The visiting Los Angeles Clippers held a 104 – 97 lead over the OKC Thunder.

Hope of a Thunder win was improbable. How could they pull it off? Was it even possible? Fan frustration with another loss –…

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What do you change first?

May 8, 2014 by Steve Laswell

The pressure was on.

Excessive turnover was just one indicator that Jennifer’s department was in decline. Like the flu, negativity had spread through her team. Trust was absent. Personal accountability did not exist. Finger pointing was the norm. Engagement affected the productivity of the entire department. Frustration spilled over onto frontline employees. Stress and unnecessary conflict had swelled to an all time high.

Drawing a line in…

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